AI Automation in May 2026: How Small Teams Turn Agents and Workflows Into Their Operating Model
Published: 18 May 2026 By: Kersai Research TeamCategory: AI Strategy / Automation / Small Business Growth Quick Summary In 2024, most small teams thought “AI = chatbot.” In May 2026, that idea is already outdated. The real story now is AI automation: agents and workflows quietly running large parts of the business in the background. The small businesses…







